#Employer Asks: Is it normal for my new maid to make mistakes?

Are you frustrated by your new helper's mistakes?
Do you feel like you're constantly having to show her how to do things?

Is your new maid more helpless than helpful?

Don't worry, it's perfectly normal for new helpers to make mistakes. They are still learning the ropes and may not be familiar with your household's specific needs and expectations. Here are some common mistakes that new hires make:
  • Mishandling of electrical items, causing failure
  • Not knowing how to handle children
  • Not knowing what to do if not given a schedule or clear instructions
  • Not cleaning or tidying up properly
  • Breaking or damaging household items

Your helper's lack of knowledge could lead to costly repair!

If you are concerned about your new maid's mistakes, the best thing to do is to be patient and understanding. Provide them with 
clear and concise instructions, and be sure to give them positive feedback when they do something well. You can also use Step Up to help your maid improve their skills.

Step Up is an online training platform used by employers and agencies to train helpers. The videos are available in 4 languages, including English. Our videos cover a wide range of topics, including:
  • Basic English lessons
  • Conversational skills
  • Workplace etiquette
  • Infant care
  • Childcare
  • Elder care
  • Household chores
  • Cooking
With a little patience and guidance, your new helper will quickly learn the ropes and become a valuable asset to your household.

Step Up takes care of the heavy lifting, so you can worry less.

Sign up for Step Up today and help your helper improve her skills! 
Click here to learn more.

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