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Domestic workers and mobile phones

By Step Up

Channel NewsAsia's "Talking Point" touched on a very current albeit sensitive topic: "Helpers and Mobile Phones: Is there a Win-Win Solution?".

The news program “Talking Point” showed that many domestic workers are accessing social media apps on their smartphones during working hours, uploading seemingly harmless song and dance meme videos.
The employers interviewed on “Talking Point” discussed imposing rules on the use of smartphones, such as no using of phones in the day or until all chores are done. The most extreme view came from an employment agency that hires only domestic workers who are willing to sign a no-handphone agreement with their new employers.
Many want to impose restrictions on the use of mobile phones as they do not want their personal details revealed unwittingly on social media by their domestic workers.
However, domestic workers leave their home countries and do not see their families for years. It’s only fair for them to communicate…
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4 tips to train your domestic worker

By Step Up

Just hired a new domestic worker? If you are lucky, your worker will be equipped with training as promised by her employment agency. If you are not, you will need to impart skills as she enters your household, starting with the very basic chores. 

The first barrier to effective training is language. Many times, employers have to use simple English and animated gestures to communicate with their limited or non-English-speaking workers. First, decide which is the language of instruction. Some employers need their domestic worker to get down to work immediately so it is a priority of short-term goals, and in this case, chores. But the long-term objective is to learn how to communicate more effectively with your worker. 
The key is not to overwhelm your domestic worker with learning a new language and the rules of your household all at once! 

Here are 4 tips to help your domestic worker get up to speed in a short time! 

1. Provide a schedule.
Create a weekly timetable that is clear a…

Want to work with us?

We are looking to partner with employers who are experts at domestic chores and who can suggest relevant topics to benefit households of various ethnic groups. Contact us for details.

Press Release: Singapore’s First Video Training App for Foreign Domestic Workers to Increase Skills and Productivity