How to train your helper in 2023

There is no one-size-fits-all answer to this question, as the best way to train your helper will vary depending on her previous experience, level of skill, and your specific needs and preferences. However, some tips on how to train your helper effectively include:

1. Be clear and concise in your instructions

When giving your helper instructions, make sure to be clear and concise. Ask her to repeat the instruction so there's no misunderstanding. Check her facial expression and body language. If she still looks confused, you could use Google Translate to repeat the same instruction in her language.

2. Communicate your expectations

Make sure your helper knows what is expected of her in terms of duties, schedule, and performance. It's not enough to just say "Clean the toilet today." Tell her specifically what areas need to be wiped or sprayed with water. Let her know you expect it to be done at a certain time, otherwise she may work on other chores and leave it until the end of the day to do so.

3. Give positive reinforcement

Whenever your helper does something well, be sure to give her positive reinforcement. This could include verbal praise, a small bonus, or even just a simple smile.

4. Provide hands-on training

Show her how to perform specific tasks, such as cleaning, laundry, and ironing. The last chore, for example, requires specific care when it comes to different fabrics. She would not know how to handle delicate silk and could burn the material through wrong ironing techniques.

5. Be patient

Remember that everyone learns at a different pace, so be patient and understanding as your helper learns and adapts to the job. Do not expect her to learn everything overnight. Give her at least 3-6 months to familiarise with the chores.

6. Be consistent

It is important to be consistent in your expectations and in the way you train your helper. If you are inconsistent, she will become confused and will likely not perform to your expectations.

7. Be respectful

Always treat your domestic maid with respect and dignity, valuing their contributions and hard work.

8. Use training materials

Whether it's learning English or cooking, it's extremely useful to have training materials such as books or videos to refer to. Step Up online training has many training topics covered and our videos are short and narrated in the helper's native language for easy understanding.

It's also important to remember that helpers are human too and should be treated with respect and fairness. Encourage open and honest communication between you and your helper to ensure they feel comfortable bringing up any issues or concerns.

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