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4 tips to train your domestic worker

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Just hired a new or transfer domestic worker from a maid agency ? If you are lucky, your worker will be equipped with training as promised by her maid agency. If you are not, you will need to impart skills as she enters your household, starting with the very basic chores. The first barrier to effective training is language. Many times, employers have to use simple English and animated gestures to communicate with their limited or non-English-speaking workers. First, decide which is the language of instruction. Some employers need their domestic worker to get down to work immediately so it is a priority of short-term goals, and in this case, chores. But the long-term objective is to learn how to communicate more effectively with your worker. The key is not to overwhelm your domestic worker with learning a new language and the rules of your household all at once! Here are 4 tips to help your domestic worker get up to speed in a short time! 1. Provide a schedule  Create a weekly tim
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The No. 1 most important thing to know before hiring a helper

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When you are shortlisting and reviewing potential helpers, you will need to look at their employment history. You can find this information on the  MOM website . Do note that this only shows her employment history in Singapore and not in other countries. HOW TO CHECK A FDW'S EMPLOYMENT HISTORY To access this information, you will need your Singpass details. To look up a particular helper, you need her full name or FIN number, date of birth, and nationality. Once you are on the page, you can see "Employment period", "Household size", "Housing Type" such as Landed, HDB, Private flat/apartment, "Cancellation Reasons" and "Expected Job Scope". WHAT TO LOOK FOR Source: MOM website First, look at the employment period column. In Singapore, a helper’s employment contract duration is 2 years. Look at how many contracts she has completed. If the helper has completed more than 1 employment contract, it means she has a good track record. Howev
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Step Up for Agencies: The online video training tool is now available to employment agencies to enhance domestic worker training

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Step Up transforms domestic worker training for employment agencies with an innovative online video training tool: Step Up for Agencies. Step Up for Agencies is the ultimate white label solution for employment agencies looking for a full or hybrid online training program for their domestic workers. Our platform offers a simple and easy-to-use admin panel and dashboard for agencies to create worker accounts, manage training, view progress, and monitor results. With Step Up for Agencies, agencies can have their own branded learning websites, powered by our extensive library of over 150 training videos. The videos are available in multiple languages including Bahasa Indonesia and Tagalog, and cover a wide range of topics, including cleaning, cooking, child care, financial literacy and many more, so that domestic workers can acquire the skills they need to excel in their roles. Results Guaranteed! Our platform is designed to save employment agencies time and money while providing their wor
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